Cross-cultural training: a key skill in a globalised world€0
About this course
What is intercultural competence?
Globalization has not yet lessened cultural differences as was originally hoped. On the contrary, hidden under apparent similarities, there are important cultural differences that have a direct impact on communication between people from different cultural backgrounds. Nowadays, intercultural competence is a key factor in international communication. Technical expertise has proved insufficient in achieving successful interactions that help forge relationships with collaborators around the world.
Understanding other ways of thinking and communication, and learning to interact with others appropriately is really helpful when it comes to improving our communication skills with interlocutors from other cultural and business environments.
Intercultural competence means knowing how to understand and make the most of these differences in a productive, creative way without ignoring them or bypassing them
- Knowledge about intercultural theory, values and perceptions.
- Ideas for reflection about our own culture that allow us to better understand the cultural biases that influence our behavior.
- Specific information about cultural aspects and their impact in the business environment.
Critical incidents – in simulations, role-plays and case studies.
- To improve interaction and intercultural communication skills.
- To identify ways of working and decision making in different cultural environments.
- To improve our understanding of cultural diversity and its impact on working styles/approaches.
- To develop a cultural self-counsciousness.
- To implement strategies in order to solve intercultural conflicts.
- To reduce economic risks when making global scale investments.
Many different values come into play during intercultural communicatoin. Theoretical concepts helps us understand and move towards a series of relevant everyday topics, such as:
- Cultural dimensions
- Absolute truth vs. relative truth
- Direct communication vs. Indirect communication
- Objectivity vs. Subjectivity
Cultural difference are compared in case study analyses, critical incidents and intercultural role plays, in which these situations are portrayed. Case studies are based on real experiences gathered from our observations in international companies:
- First contacts
- Meetings and negotiations
- Communication in the public domain
- Hierarchy and work processes
- Daily life at destination (expatriates)
Intercultural blended learning
Humboldt has designed an interactive virtual environment for intercultural training.
Characteristics of the virtual intercultural platform:
- It’s a space that organises interaction and cooperation.
- It offers a clear, user-friendly structure.
- It keeps all completed tasks in order.
- It offers live open collaboration.
- It permits complete flexibility and time optimization.
Before and after the seminar, participants will be able to take tests, find out information about the most important aspects of intercultural theory, study cases, and analyse the basic values of the target culture.
Specific seminars for the following countries and cultural areas:
China, Germany, USA, Japan, Canada, Spain, Maghreb, Argentina, Russia. Check with us for other cultures